1.   Send the copy of your passport along with the tour booking details, Travel date                                                                                   and Number of travelers to our E-Mail: orienta.v@gmail.com

2.  Customers should read all condition before booking. We reserve the right not to be responsible for the following events.

     2.1 Defective airline service such as postponing or Cancel flights

     2.2 We reserve the right to change some details in the tour itinerary in the event of a force majeure event that cannot be corrected                  and cannot be held responsible. In case of loss or injury that is beyond the responsibility of the tour leader                                              or some force majeure such as strikes, natural disasters, riots, etc.

     2.3 The tour that is an all-inclusive package, If you waive your right to use any of the services listed,                                                              you will not be able to claim a refund.  

     2.4 Pictures and descriptions of tourist attractions in the list are neutral in order to give an overall idea of ​​the tourist attractions.                        The picture presented may not correspond 100% to the actual location when on the tour.

     2.5 When you have paid the deposit or all It will be considered that you have acknowledged and accepted the conditions.

     2.6 The itinerary is subject to change for suitability.                                                                                                                              However, we will hold on to the benefits as well as the safety of the traveling group as priority.

     2.7 The company will not take any responsibility on the event that you are refused entry                                                                              by the country immigration checkpoint and cannot refund the money to you

3.  Reservation will be confirmed after deposit payment is paid.                                                                                                              If the deposit has not been paid The reservation is not yet considered complete and prepay in full before travelling is required

4.  In the event that you are unable to travel in any way, please inform us immediately.                                                                              Let us know at least 15 days in advance before your trip.                                                                                                                  Otherwise, we are required to collect expenses according to the specified period and conditions.                                                            Cancellation due to accident or illness, please submit proof of medical certificate or other reasons for consideration.

5.  When you have reserved a seat on the tour, please advise if any certain types of food or observe vegetarian precepts                                 or any allergy please notify the company. Let us know at least 7 days in advance before travelling.